All LilliWorks products are approved by Dr. Lilli Nielsen. and most are designed by, or with her. We are the exclusive North American providers of Dr. Nielsen’s specially-designed Active Learning equipment.
LilliWorks Product Order Policies
Please allow up to 6 weeks for delivery. Items are made upon order by crafts people and may be subject to longer delays (esp. Little Rooms or large orders).
Items are shipped UPS Ground or USPS Parcel Post. Resonance Boards are shipped Fed Ex.
Items in saleable condition may be returned within 15 days for a full refund, minus shipping and handling.
LilliWorks Limited Warranty provides a 1 year period for replacement, repair or refund. See Warranty (below) for details
See bottom of the page for Warranty information
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1 Year Workmanship Warranty
LilliWorks Active Learning Foundation (“LilliWorks”) equipment are guaranteed for one year from delivery date to be free of workmanship flaws affecting the safety, operation or function of the equipment. Being of handmade craftsman quality, the warranty does not apply to minor blemishes or cosmetic issues.
Due to the inherent nature of wood products, temperature and humidity must be controlled in the environment that any product is used or stored. Temperatures must be maintained within a range of 50°-80° Fahrenheit and relative humidity must be maintained between 25% and 55%. The warranty does not cover normal wear and tear.
All LilliWorks equipment are provided with the intent to be used as part of an Active Learning program with proper competent adult supervision. LilliWorks equipment are NOT TOYS, and are specifically designed for therapeutic purposes for those under the developmental age of four, and should not be used by typical learners over the developmental age of four. SECURE ALL EQUIPMENT WHEN NOT IN SUPERVISED USE.
This warranty is void if the product is misused, tampered with, subjected to an accident, improperly stored, or used in a negligent or other manner that is not in accordance with the recommendations set forth above or other written recommendations and/or instructions of LilliWorks . In addition, if the product was repaired or altered by any party not duly authorized by LilliWorks to make such repair or alteration, the warranty will not apply. LilliWorks is not liable for consequential or other damages including, but not limited to, loss, damage, personal injury, or any other expense directly or indirectly arising from the use of, or inability to use its products either separately or in combination with other products. ALL OTHER WARRANTIES EXPRESS OR IMPLIED, WHETHER ORAL, WRITTEN OR OTHER FORM, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY EXCLUDED.
The sole and exclusive remedy under this warranty is limited to replacement or repair of the product or refund in the amount of the original selling price, at the option of LilliWorks.